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MCM Press Releases
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Shopgate Partners with ReCharge on Integrated Shopping App Platform

August 9, 2017 | Press Release

AUSTIN, Texas — August 9, 2017 — Shopgate, Inc., the leading SaaS shopping app platform, today announced a partnership with ReCharge, the leading solution for recurring billing and subscriptions, to … Continue Reading →

Chatmeter Simplifies Local Search Challenges with Technology Updates

August 8, 2017 | Press Release

New features and integration improve transparency around the customer journey and Chatmeter’s ability to drive and convert online and mobile searches into customers SAN DIEGO, CA – August 8, 2017 – Chatmeter, the leader in local search marketing and review management, today released several updates to … Continue Reading →

eBags Reaches Back-to-School Shoppers Online With a Two-Pronged Influencer Campaign

August 8, 2017 | Press Release

DENVER, CO August 8, 2017—eBags, the industry-leading e-tailer and travel gear expert, is working with popular YouTubers and bloggers to showcase the most popular backpacks for the 2017 back-to-school season. … Continue Reading →

NICE inContact Introduces CXone, the World’s No. 1 Cloud Customer Experience Platform

August 8, 2017 | Press Release

Hoboken, N.J., July 31, 2017 – The world’s No. 1 cloud customer experience platform is here. NICE (Nasdaq:NICE) announced today the launch of NICE inContact CXone™, the cloud platform that … Continue Reading →

ClearSale Enables E-Commerce Fraud Protection with Zoey Integration

August 8, 2017 | Press Release

Miami, FL (August 1, 2017) – Global fraud protection pioneers, ClearSale (http://clear.sale), today announced the release of its integration module for eCommerce platform Zoey (http://www.zoey.com). The integration will allow merchants … Continue Reading →

dunnhumby Names Jose Gomes as Managing Director of North America

August 8, 2017 | Press Release

CHICAGO – August 1, 2017 – dunnhumby, a leading customer data science company, announced today the appointment of Jose Gomes to Managing Director of North America. In his new role, … Continue Reading →

LogMeIn Acquires AI and Chatbot Provider Nanorep

August 8, 2017 | Press Release

BOSTON, August 1, 2017 — LogMeIn, Inc. (Nasdaq:LOGM) today announced that it has agreed to acquire Nanorep, an innovative digital self-service, chatbot and virtual assistant company.  Headquartered in Herzliya, Israel, Nanorep harnesses … Continue Reading →

ABC Fine Wine & Spirits Modernizes the Customer Experience with Oracle Retail

August 8, 2017 | Press Release

Leveraging Oracle Retail Xstore Point-of-Service as an Omnichannel Platform Oracle announced that ABC Fine Wine & Spirits has upgraded the Oracle Retail Xstore Point-of-Service with the help of SkillNet Solutions. … Continue Reading →

Leesa Sleep Raises $23M in Series B Round, Vows to Help Eradicate Homelessness

August 8, 2017 | Press Release

Virginia Beach, VA – Leesa Sleep, the leading direct-to-consumer online luxury mattress retailer, today announced the close of a Series B funding, raising $23 million in a round led by … Continue Reading →

Devicebits Report: Most Organizations Fail at 3 Necessary Customer Service Components

August 3, 2017 | Press Release

  COLUMBUS, Ohio – August 1, 2017 – DeviceBits, a leading artificial intelligence (AI) software company that offers predictive, self-learning platforms that help companies adopt self-service customer support materials, unveiled … Continue Reading →

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