As organizations begin to strategize for the year ahead, retailers and consumer product companies looking to thrive in the digital era know it’s pivotal to incorporate new technologies into their business. Here is how organizations now have a 360-degree view of the supply chain.
Footwear and athletic apparel retailer Asics has found a way to personalize the shopping experience for consumers by finding them products that fit perfectly in size and style. Here is how Asics made this possible for customers.
Chatbots have grown in popularity over the past couple years, but does this technology have lasting utility in customer support? Here is how the chatbot fad is hurting customer satisfaction.
The Walt Disney Company has launched two new shopping experiences online and in its stores. See how it is immersing its guests in an interactive shopping experience using artificial intelligence and machine learning capabilities.